Privacy policy
1. 📥 Information We Collect
a) Personal Information
When you place an order or contact us, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
b) Order Information
- Product selections (e.g., suits, gloves, shoes)
- Custom design details
- Measurements submitted by you
c) Device & Usage Information
We automatically collect certain data when you visit our site:
- IP address
- Browser type
- Device information
- Pages visited and interaction data
This helps us improve performance and user experience.
2. 🧠 How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you (order updates, support)
- Provide customer service
- Improve our website and services
- Prevent fraud and unauthorized transactions
3. 💳 Payments
We do not store your payment information.
All payments are securely processed through third-party providers (e.g., Shopify Payments, Stripe, PayPal), which follow industry security standards.
4. 📦 Sharing Your Information
We may share your data with trusted third parties, including:
- Shipping carriers (e.g., DHL, FedEx, UPS)
- Payment processors
- Website hosting and analytics providers
We only share the information necessary to perform these services.
We do not sell your personal information.
5. 🍪 Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze traffic and user behavior
- Remember your preferences
You can control or disable cookies through your browser settings.
6. 🔐 Data Security
We implement appropriate security measures to protect your information.
However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge this risk.
7. ⏳ Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
9. 👶 Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. 🔗 Third-Party Services
Our website may include links or integrations with third-party services. We are not responsible for their privacy practices.
11. ✏️ Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.